FAQs

No. We do not currently participate in any insurance plans and are considered an out-of-network private provider. However, we can generate a billing statement (commonly known as “Superbill”) for you to submit a claim through your insurance after each visit.

We recommend contacting your insurance company in advance to learn about your out-of-network benefits for speech and language therapy. You may also want to check whether your employer offers dependent benefits, as families have been able to receive reimbursement for services through their workplace.

A superbill is an itemized, detailed document that a healthcare provider gives to a patient after a visit. It lists all the services provided, along with the medical codes, payment details, and information needed for insurance reimbursement. It is not a bill sent directly to insurance; instead, it is a source document that patients use to file their own claims—especially for out‑of‑network services.

We are based in Elmhurst, Queens. We provide culturally responsive care to bi- and multilingual populations across New York City, with current clients located in Queens, Manhattan, and Brooklyn. We also serve neurological patients and schools in California through telehealth (remote virtual services).

Yes. We are committed to interprofessional education and collaboration. With a signed release of consent, we can communicate with your doctor or pediatrician, ENT (otolaryngologist), audiologist, and IEP team members to support coordinated care through secure, encrypted correspondence.

We take your privacy and confidential information very seriously. We also aim to empower you—as an individual or as a parent/guardian—to advocate for your rights and holistic care.

Our provider(s) are fluent and native in English, Mandarin (普通話), Cantonese (粵語), and able to communicate in conversational Fuzhounese (福州話). We are also growing in services provided in Korean (한국어), and Spanish (Español).